Privacy Policy
Last updated: 1 February 2026
Neutral Digital Pte Ltd (“we”, “us”, “our”) operates this website and is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains:
- what information we collect
- how we use it
- how we protect it
- your rights regarding your personal data
By using this website or otherwise interacting with us, you consent to the practices described in this policy.
1. What We Collect
We collect information you voluntarily provide when you:
- submit a contact or enquiry form
- request for quotes or proposals
This may include:
- name
- email address
- phone number
- company name
- job title
- any other information you choose to provide when contacting us.
We also automatically collect non-identifying information such as:
- browser type
- device information
- pages visited
- time spent on pages
These help us understand general site usage and improve our website experience.
2. How We Use Your Information
We may use your personal data for purposes including:
- responding to your enquiries and requests
- providing information about our services
- processing proposals and supporting client needs
- improving our website, services, and user experience
- sending news, updates, and marketing messages (only if you’ve opted in)
We do not sell or rent your personal information to third parties.
3. Disclosure to Third Parties
We may share your personal data with trusted third-party partners or service providers who help us operate the website or deliver services (e.g., email, hosting, analytics tools). These parties are only allowed to use your information in connection with the services they provide to us.
We may also disclose information if required by law, legal process, or to protect our rights or property.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- understand how our site is used
- analyse trends
- enhance performance
Cookies are small text files stored on your device. You can typically disable cookies through your browser settings, though doing so may limit some features of the site.
5. Security of Your Information
We take reasonable technical and organisational measures to protect personal data from unauthorised access, alteration, or misuse. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.
6. Your Privacy Rights
Depending on your jurisdiction and applicable law (for example Singapore’s Personal Data Protection Act 2012), you may have rights including:
- accessing the personal data we hold about you
- correcting or updating inaccurate information
- withdrawing consent where we rely on consent
- requesting deletion of your data
To exercise these rights, please contact us using the details in Section 9 below.
7. Retention of Personal Data
We retain personal data only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Transfers
If we need to transfer your personal data outside Singapore, we will ensure appropriate safeguards to maintain a similar level of protection as required under local law.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or regulatory requirements. The “Last updated” date at the top will reflect the effective date of any changes.
10. Contact Us
If you have questions, requests or concerns about this privacy policy or your personal data, you can contact:
Neutral Digital Pte Ltd
Email: [email protected]